Hello everyone, I am trying to design a email tracking tool as the tracking of email is becoming more than headache in my team. I have created a macro in outlook which will update the access database with all the mail attributes as soon as mail hits the inbox. Similarly, the code will update the database as soon as mail is sent. I researched & found the conversation index is unique for each mail. Also, the first 40chars of the conversation index will remain same for a chain of mails. But I found out there are instances when conversation index of two different mails are same, this sent my whole plan to a toss. we also have entry ID of the mail which is unique but will help to track mails in the same chain. Can somebody suggest a alternative way for this. I am using Outlook 2003 & Access 2003. Thanks for the gudiance Also if anyone is need some codes to capture mail attribures using VBA from inbox, please let me know, I will be happy to share the codes. Regards Only4Me
don't know much I just designed a custom new mail notification using the entry id thanks for giving me more info on this