Help Desk Software

Discussion in 'Help and Support' started by NewsBot, Dec 31, 2009.

  1. NewsBot

    NewsBot New Member

    Dec 2, 2008
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    I found Help Desk Software script named "HESK". It allows you to setup a ticket based support system for your website very easily and few quick steps and works without much of maintenance needed for yourself.

    The think I like about them is it has all the features the big and expensive help desks software's provide. It's user-friendly, lightweight and above all its free.

    1. Open source and so does not need anything for per license / user based payment.
    2. fully-featured knowledgebase
    3. Spam filter feature.
    4. Email Notifications and subscriptions
    5. Rating system.
    6. Powerful Search also offers a remotely Hosted Help Desk for a small monthly fee.
  2. LynxSI

    LynxSI New Member

    May 23, 2010
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    Software Developer
    Vancouver, BC, Canada
    Home Page:
    Very nice find!

    I've been paying a monthly fee for a hosted service from ZenDesk. Zendesk if very good, but for us small business entrepreneurs even $40/mnth can add up quick.

    I will check this one out.
    - Ben

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