Hi Everyone, I am new to this forum and look forward to making use of it. However I do have the following problem and wonder if anyone can help. I am using windows XP and Virgin media security software I have tried to download Microsoft Fixit and get the following message. Data Execution Prevention To help protect your compter windows had closed this program. I also get another error message regarding help and support. it states Windows cannot open help and support because a service is not running. To fix this problem start the service go to all programs click onto the help and supprt program. Guess what this does not work. I also cannot not use search either.I would be greatful for any help