Now what does a customer support does?

Brownsithily's Avatar, Join Date: Mar 2012
Newbie Member
It includes a variety of services offered to a customer to help them with their questions, queries, problems etc. For example iKode Customer Support Software service includes services like planning; installing the product, trouble shooting, providing maintenance, giving upgradation when demanded by the customer etc. there are many types of customer support.Any ideas? Welcome!
jhonden's Avatar, Join Date: Sep 2011
Ambitious contributor
Yes customer service is meant to trouble shoot the problems of the customer. It is meant to provide maximum assistance to customer as they are the king after all.
AlderCherry's Avatar, Join Date: Apr 2012
Light Poster
Hello,

My name is Alder, pleased to meet you. I think we will enjoy a lot! Welcome to all newcomers.