Compaq Presario Speaker+Headphone Problem

shamvil's Avatar, Join Date: Mar 2008
Go4Expert Member
Greetings to all,
I recently purchased compaq presario notebook (model no. C770TU). I am runnig win xp professional with SP2. I have a problem with my notebook.
Whenever i play any song or video on my notebook at that time the audio works fine & i can hear the music coming out from notebook speakers, but when i am using headphone in my notebook, at that time i can hear the music coming out from both headphone & as well as notebook speakers. Strange... If I will use headphone then at that time only headphone speakers should work & notebook speakers should be muted, but here in my case if will use headphone i stil can hear the music from notebook speakers.
I tried to change my headphone as well, but nothing happened. My friend too is having the same problem
XXxxImmortalxxXX's Avatar
Invasive contributor
go to control pannel voice and settings and check the preffrences on that see if that helps also try connecting your headset then go back to the sound setting in control pannel and see if anything changes
shamvil's Avatar, Join Date: Mar 2008
Go4Expert Member
Quote:
Originally Posted by XXxxImmortalxxXX
go to control pannel voice and settings and check the preffrences
.
You mean to say ! go to Sounds & Audio Devices then Voice then change the default settings, If that is the case then i have done it, but still not working
XXxxImmortalxxXX's Avatar
Invasive contributor
hmmm call your support agent since you bought that your warrenty should be back and tell them the issue and if they can fix it.
shamvil's Avatar, Join Date: Mar 2008
Go4Expert Member
I checked near about 4-5 laptops with same model... They too are having the same problem... Is there anything to do in Sounds & Audio Devices
XXxxImmortalxxXX's Avatar
Invasive contributor
well im not at my house right now and i relly dont remember all the stuff in that part once i get home i will tell u also if there all having the same issuse and the company still hasnt ficxed it then i wuld reccomending getting a refund and buy a new one
aadi555's Avatar, Join Date: Jul 2008
Newbie Member
hi friends i am amit from HP i solve ur problame if u want then mail me at amit@infocityindia.com


thanks
rhasan97's Avatar, Join Date: Nov 2008
Newbie Member
Hi! All! I have Compaq Presario C571NR notebook with Conexant HD Audio. I have no problem with speakers. its working fine while playing any sound files. Speaker is working fine. But the problem is with the headset. Headset is not working. I have Windows XP pro with SP2. Is there anyonw who could help me out?
neo_vi's Avatar, Join Date: Feb 2008
Invasive contributor
ur lap's female pin may be the problem. Jus check it. since compaq re low end computers, U shouldn't have bought it. But now u cannot do anything, jus check the pins and if u feel that its ok, contact support.