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Download problem

Discussion in 'Meet and Greet' started by Iona, Dec 4, 2011.

  1. Iona

    Iona New Member

    Sep 30, 2007
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    Hi Everyone,
    I am new to this forum and look forward to making use of it.
    However I do have the following problem and wonder if anyone can help.
    I am using windows XP and Virgin media security software
    I have tried to download Microsoft Fixit and get the following message.
    Data Execution Prevention
    To help protect your compter windows had closed this program.
    I also get another error message regarding help and support.
    it states
    Windows cannot open help and support because a service is not running.
    To fix this problem start the service go to all programs click onto the help and supprt program. Guess what this does not work. I also cannot not use search either.I would be greatful for any help

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