Hi. There's a virus in my pc, named torjan horse. This virus changes it's name and place every day. My antivirus version is a little old, but I can't download the latest version or a new one, cause everithing I download has a virus in it. Now I'm in trouble, cause the virus is in my mom's pc and she tried to delete the virus but she couldn't(she has a master in computers-shes a theacher in a high school I don't know how's this in english). There's also another virus who's named "infostealer" and it sloles info, password or your credit card number so we can't buy somethin from the internet if we want. How cam I remove these viruses? (Thanks for your attencion)
get a good antivirus and an antispyware and run scans. There are no other ways to fix this. boot your system in safe mode and try to scan it.
Hi! I suggest you to download a free virus removal tool (Not a Antivirus) from another PC not from your PC and write in a cCD or DVD not in any PEN DRIVE! Then run it on your PC, I'm sure that it will remove viruses from your pc! Do not take it in any PEN drive because as its RAM device the virus may infect the VIRUS REMOVAL TOOL's program file! Download AVAST virus removal tool from here: Download
Hello again! I've forget to tell you thet while scanning run your pc in safe mode by pressing F8 just before the WIndows XP logo appears!
if you have good internet speed, you can also try online virus scanning, which is available by almost every anti-virus softwares
Couple of TIPS: 1. If your computer is already infected then none of the anti viruses are gonna help. 2. Download malwarebytees [google it] and run a full system scan... it scans registery as well which will give you the information of which files are affected... and at the end of the scan u will get an option to delete it. 3. Even after doing it you face the same issue, then go for "Hijack this log"
