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-   -   Godaddy review (http://www.go4expert.com/articles/godaddy-review-t4290/)

shabbir 13May2007 19:59

Godaddy review
 
Just thought I would share my bad experience with my current Host GoDaddy and hosting of Go4Expert so that its helpful to others and don't experience the same. Also it helps when they have some hosting related issues and they don't get to the GoDaddy but find some one else.

As we just out grown the shared hosting we thought of moving to the Virtual Web hosting available in GoDaddy.

We choosed OPTION 2: Build Your Own Virtual Dedicated Server! where we had some offers as mentioned below
  • FREE! SSL Certificate, a $19.99 value! (We never needed it and so have not used it)
  • FREE! Up to $75 Google® AdWords® credit* (We always wanted it to be there and so thought of using it)
Now as always the things start with the congrats and here is the starter thing.

Congratulations! Your recent purchase qualifies you to receive $75.00 credit in Google® AdWords®. (which you will never be able to sign up :D.)

Now to avail "FREE! Up to $75 Google® AdWords® credit" we needed to make a new sign up and we did exactly the same but when applying the Coupon ID code Google said that the offer has expired.

I applied everything as told here
To Use Your Promotional Google AdWords Credit
  1. Log in to your Account Manager.
  2. In the My Account section, click Google AdWords.
  3. On the Google AdWords Bonus page, click the Order ID of the credit you want to redeem.
  4. In the Google AdWords Details section, click the Sign Up link.
  5. Follow the sign up process to redeem your Google AdWords Bonus.
Now when doing everything correctly I got the message that said the coupon has expired.

Now the first thing we did is created a support ticket for the same and provided with every possible information that they requested and requested for 5 days long. Also to my surprise they told me to contact google about the error as well. I did that and as expected there reply was that its a third party offer and they could not do anything but then also told me to provide information like offer details and how I got the offer and many more information like my country and ... and I was satisfied with there reply.

http://www.go4expert.com/images/arti...oogleError.gif

Then they escalated the issue and told me they are investigating and the conversation is as follows. I will also share the ticket id - 1945054

Apr 25th I emailed
Quote:

Originally Posted by Me
I am still waiting for a simple solution to the complex problem.

Thanks
Shabbir

Quote:

Originally Posted by Godaddy Support
Dear Shabbir;


Thank you for contacting Online Support. I have looked into the escalation and they are still investigating this matter. We will contact you once the issue has been resolved. We appreciate your patience while we look into this matter further for you.

Sincerely,

Eric C.
Online Support
Technician

Apr 28th I emailed
Quote:

Originally Posted by Me
I am still waiting for a response and I am approaching the expiry date and
would like to know if the solution I get us not something like your offer
has expired.

Thanks
Shabbir

Quote:

Originally Posted by Godaddy Support
Dear Shabbir,

Thank you for contacting Online Support. I have reviewed your escalation, and it is still under investigation. When it s resolved, we will contact you. We understand the concerns you have and appreciate your patience while we look into this matter further for you.

Please let us know if we can assist you in any other way.

Sincerely,

John B.
Online Support
Technician

Apr 29th I emailed
Quote:

Originally Posted by Me
But my concern is I should not get the answer as your time has expired.

Thanks
Shabbir

Now the only reply is automated.
Quote:

Originally Posted by Godaddy Support
Due to its complex nature, your issue has been relayed to our Advanced Technical Support Team. Our most skilled technicians will be working to resolve your issue quickly and completely. You will be notified promptly upon resolution.

This is your Incident ID: 1945054

Thanks,
GoDaddy.com

Still emailed them that I am still waiting and not because of $75 coupon because Go4Expert donates more than that much to Open Source but just to complete the content of the article. :D
Quote:

Originally Posted by Me
I am still waiting for the response.

Thanks
Shabbir

Would share even more info here.

Order ID: ****0575
Date Awarded: 4/13/2007 12:58:59 PM
Google AdWords™ Bonus Amount: $75.00
Coupon ID: ****2542****

shabbir 14May2007 08:42

Re: Godaddy review
 
The response to the last email.
Quote:

Originally Posted by Godaddy Support
Dear Shabbir,

Thank you for contacting Online Support. Unfortunately, your escalation, and it is still under investigation. When it is resolved, we will contact you. We understand the concerns you have and appreciate your patience while we look into this matter further for you.

We again apologize for the wait, we are doing everything we can to resolve your issue.

Please let us know if we can help in any other way.

Regards,

Wayne C.
Online Support Technician


coderzone 14May2007 15:31

Re: Godaddy review
 
Its a concern for me if a hosting company like Godaddy does this. Nothing is trustable on internet these days. :D :D :D

shabbir 14May2007 16:03

Re: Godaddy review
 
Yup

Sanskruti 14May2007 17:25

Re: Godaddy review
 
I was planning to use GoDaddy services for one of my sites. But now I have learnt lesson from your experience, thanks. After a lot of research, I zeroed on GoDaddy and Lunarpages. Have you ever used Lunarpages or Yahoo!? If not GoDaddy, which hosting provider you recommend? I want to use Java, JSP, MySQL, Apache Tomcat in my website(Yahoo! is out of question as it does not support Java). Networksolutions is very costly.

shabbir 14May2007 17:37

Re: Godaddy review
 
Still I am persisting with GoDaddy and so cannot suggest you any at this moment. The persistent is because I have just switched to the upgraded hosting and as I have the complete control of the machine I don't need much help from them.

pradeep 14May2007 18:50

Re: Godaddy review
 
You if want dedicated hosting then go for http://layeredtech.com is the best!

shabbir 14May2007 19:05

Re: Godaddy review
 
Best is rackspace.

rapwaydown 3Dec2007 02:35

Re: Godaddy review
 
yea, thats why i didnt use godaddy to host my site, i just brought and host my domain there.

Lonelly 15Jun2008 17:31

Re: Godaddy review
 
very nice information.

XXxxImmortalxxXX 7Jul2008 16:10

Re: Godaddy review
 
yea i had goddaddy once and i really didnt like them actually when i registerded my domain name the server actually thought i typed something else but i didnt it and it registerd a diff domain than what i had orgianly typed in and made me pay for it i contacted godaddy and it took them about 4 weeks to fix it and they hardly keep you updated on information that you really need

LukaB 5Mar2009 01:00

Re: Godaddy review
 
This is very nice, Godaddy is my favorite and for all. It does not scam and it is very good. thnx for sharing.

indiansword 5Mar2009 18:55

Re: Godaddy review
 
Quote:

Originally Posted by LukaB (Post 43923)
This is very nice, Godaddy is my favorite and for all. It does not scam and it is very good. thnx for sharing.

i think u should stop ur spamming :P

go through the entire thread, its about how godaddy cheated shabbir, and not how they helped him :P

Tehseen 26Apr2009 19:23

Re: Godaddy review
 
Dear Shabbir,

We are also well aware of what godaddy.com is doing. We have come through many customers facing the same problems.

Let me introduce ourselves.

We are the U.S based company providing web based solutions. We can guarantee that we can provide the cheapest packages in International Market. We have the best features which can be compared with any other web hosting providing company.

The most important thing is, we offer what we can provide. We don't attract users by providing non-realistic offers.

We have dedicated / shares Window and Linux based servers, which can handle thousands of customers. Uptime 99.99%, and use Intel based processors. One more quality feature is providing "Daily Backups".

We are so well equipped, that we can cater your every need.

For more details regarding our services and great packages, Please contact at:

email address : email.tehseen@yahoo.com
Yahoo IM : email.tehseen
Skype ID: tehseen.sh

Looking forward to have a conversation with you. Thanks

shabbir 26Apr2009 20:07

Re: Godaddy review
 
Tehseen, No self promotion in posts but use the signatures for your business promotion and participate in forums

unni krishnan.r 30May2010 08:14

Re: Godaddy review
 
nice

sbarrow47 12Jul2010 04:50

Re: Godaddy review
 
Godaddy sucks

seomixi 20Aug2010 12:29

Re: Godaddy review
 
i am using godaddy for last one year , did't got any issue but i was in a impression that godaddy is best , i should review my godaddy opinion.

sarkarinaukris 6Jan2011 14:59

Re: Godaddy review
 
great informtion

webmaster12 9Jul2011 19:54

Re: Godaddy review
 
Its a pity that you have experienced this much of problem.After reading this thread people will surely give a second thought while choosing godadday as their web host.

wilomr11st 8Aug2012 06:16

Re: Godaddy review
 
Its a concern for me if a hosting company like Godaddy does this. Nothing is trustable on internet these days.


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