Im having the exact same problem.Im not sure how he got my password and my login info. the hacker deleted my friends and chaanged my picture and he was playing halo wtf.I have called microsoft and they tried their best to help and they told me i needed the credit card number...thing is,is that its expired already so its goin to be hard to find. If someone could help it would be great.I am using a 1 month trial right now message me if u can help xaceshotx tzius. Im tellin the truth and at this point i seriousley dont know what to do..HEEEEEEEELLLLLLPPPPPPP