1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Help Desk Software

Discussion in 'Help and Support' started by NewsBot, Dec 31, 2009.

  1. NewsBot

    NewsBot New Member

    Joined:
    Dec 2, 2008
    Messages:
    1,267
    Likes Received:
    1
    Trophy Points:
    0
    I found Help Desk Software script named "HESK". It allows you to setup a ticket based support system for your website very easily and few quick steps and works without much of maintenance needed for yourself.

    The think I like about them is it has all the features the big and expensive help desks software's provide. It's user-friendly, lightweight and above all its free.

    1. Open source and so does not need anything for per license / user based payment.
    2. fully-featured knowledgebase
    3. Spam filter feature.
    4. Email Notifications and subscriptions
    5. Rating system.
    6. Powerful Search

    HESK.com also offers a remotely Hosted Help Desk for a small monthly fee.
     
  2. LynxSI

    LynxSI New Member

    Joined:
    May 23, 2010
    Messages:
    30
    Likes Received:
    0
    Trophy Points:
    0
    Occupation:
    Software Developer
    Location:
    Vancouver, BC, Canada
    Home Page:
    Very nice find!

    I've been paying a monthly fee for a hosted service from ZenDesk. Zendesk if very good, but for us small business entrepreneurs even $40/mnth can add up quick.

    I will check this one out.
    - Ben
     

Share This Page